Terms and Conditions

At Millioner Casino, we provide comprehensive information about online gaming.

General Terms and Conditions

These Terms and Conditions govern the use of Millioner Casino services and establish the legal framework for all gaming activities. By accessing our platform, players acknowledge and agree to comply with all stated terms and conditions.

Account Registration and Verification

Players must be at least 18 years of age to create an account and participate in gaming activities. Registration requires accurate personal information, and players are responsible for maintaining the confidentiality of their login credentials.

Registration Requirements

  • Valid email address and phone number
  • Proof of identity documentation
  • Verification of payment methods
  • Confirmation of legal gambling age
  • Acceptance of responsible gaming policies

Account verification may take up to 72 hours to complete. During this period, certain account functions may be restricted until all documentation is approved by our security team.

Deposits and Withdrawals

All financial transactions are processed through secure payment gateways using industry-standard encryption protocols. Players can deposit funds using various methods including credit cards, e-wallets, and cryptocurrency options.

Deposit Policies

  • Minimum deposit amount: €10
  • Maximum deposit limits apply based on payment method
  • Deposits are credited instantly to player accounts
  • Currency conversion fees may apply for non-EUR transactions
  • Bonus terms may restrict certain deposit methods

Withdrawal Procedures

Withdrawal requests are processed within 24-48 hours after approval. Players must complete account verification before requesting withdrawals, and all withdrawals are subject to security reviews.

Bonus Terms and Wagering Requirements

All promotional offers are subject to specific terms and conditions that must be fulfilled before bonus funds can be withdrawn. The standard wagering requirement is 35x the bonus amount unless otherwise specified.

Bonus Restrictions

  • Maximum bet limit of €5 per spin during bonus play
  • Certain games contribute differently to wagering requirements
  • Bonus funds expire after 30 days if wagering is not completed
  • Only one active bonus per player account at any time
  • Bonus abuse may result in account closure and fund forfeiture

Game Rules and Fair Play

All games operate using certified Random Number Generators to ensure fair and unbiased outcomes. Game rules are available within each game interface, and players are responsible for understanding the rules before participating.

Prohibited Activities

  • Use of automated betting software or bots
  • Collusion with other players or third parties
  • Exploitation of software errors or glitches
  • Multiple account creation by the same individual
  • Money laundering or fraudulent financial activities

Responsible Gaming Measures

Millioner Casino is committed to promoting responsible gaming practices and providing support for players who may develop gambling-related problems. Various tools and resources are available to help maintain healthy gaming habits.

Available Support Tools

  • Deposit and loss limits
  • Session time reminders and limits
  • Self-exclusion options (24 hours to permanent)
  • Reality checks during extended gaming sessions
  • Links to professional gambling support organisations

Players experiencing gambling-related difficulties can contact our support team for assistance or access external resources such as GamCare and Gamblers Anonymous.

Privacy and Data Protection

Player privacy is protected through comprehensive data protection policies that comply with applicable privacy regulations. Personal information is used solely for account management, security purposes, and regulatory compliance.

Data Usage Policies

  • Personal information is never sold to third parties
  • Marketing communications require explicit consent
  • Account data is retained for regulatory compliance periods
  • Players can request data deletion upon account closure
  • Security breaches are reported according to legal requirements

Dispute Resolution and Complaints

Any disputes or complaints should be directed to our customer support team through the available communication channels. We aim to resolve all issues promptly and fairly through our internal dispute resolution process.

Complaint Procedure

  1. Contact customer support with detailed complaint information
  2. Allow 48 hours for initial response and investigation
  3. Escalation to management if initial resolution is unsatisfactory
  4. External mediation through licensing authority if required
  5. Final resolution documentation provided to all parties

Limitation of Liability

Millioner Casino’s liability is limited to the amount of funds held in the player’s account at the time of any incident. The casino is not responsible for losses resulting from technical failures, internet connectivity issues, or force majeure events.

Modifications to Terms

These Terms and Conditions may be updated periodically to reflect changes in regulations, business practices, or service offerings. Players will be notified of significant changes through email or website notifications, and continued use of services constitutes acceptance of updated terms.